Each office belonging to an Administration body shall coordinate internally, in order to prevent the administered party from having to go to more than one office to submit an application or requirement.
The entities and bodies of the Public Administration shall act among themselves in a coordinated manner, exchanging the information necessary for the resolution of procedures filed before their instances.
In order to comply with the principles of institutional and interinstitutional coordination, the Administration shall create databases and lists, to which the offices of the same institution and other institutions may have access, and agreements at the interinstitutional level must also be implemented for these purposes. In cases where the Administration does not have databases or defined digital forms, other alternative means shall be implemented so that other offices or institutions may have access to the information.
The assistance and cooperation requested may only be denied when the entity from which the information is requested has an express legal impediment to providing it. The refusal to provide the assistance or cooperation shall be communicated with reasons to the requesting public entity or body.
Communication between administrative bodies shall always be carried out directly, without unnecessary delays, by any means that ensures proof of its receipt.
For such purposes, the requested entity or body shall have a period of 3 calendar days to send the information to the requesting body, unless a longer period to send the information is technically justified, in which case the extension of the period must be duly reasoned and may only be considered for a period equal to the aforementioned one. The extension of the period is considered an exceptional measure that does not empower public entities or bodies to extend the period without reason." [...]
- 3That the purpose of said regulation is to guide the actions of the Public Administration, in accordance with the basic principles of rationality, uniformity, publicity, speed, and precision in resolving the procedures filed by administered parties in the exercise of their right to petition, information, and/or right or access to administrative justice.
- 4That it is necessary to simplify the procedure for granting alignments (alineamientos) through the digitization of information in order to streamline the process of processing construction permits.
- 5That in order to comply with this essential principle, and not to cause harm to citizens, it is necessary to review all those procedures that are unnecessary.
- 6That at present, the following have competence in matters of alignments (alineamientos): Housing and Human Settlements; the Ministry of Environment and Energy; the National Institute of Housing and Urbanism (Instituto Nacional de Vivienda y Urbanismo); the Ministry of Public Works and Transport and the Directorate of Civil Aviation (Dirección de Aviación Civil); the National Irrigation and Drainage System (Sistema Nacional de Riego y Avenamiento, SENARA); the Costa Rican Railway Institute (Instituto Costarricense de Ferrocarriles, INCOFER); the Costa Rican Electricity Institute (ICE); the Costa Rican Institute of Aqueducts and Sewers (AyA); the Costa Rican Oil Refinery (Refinadora Costarricense de Petróleo, RECOPE); the National Insurance Institute (Instituto Nacional de Seguros, INS); and the municipalities, to which the granting thereof corresponds within their scope of action.
- 7That the Ministers of State and the Executive Presidents of the Autonomous Institutions, within the framework of their policy of transparency, combating corruption, and promoting competitiveness, are responsible for ensuring the full and timely compliance with the provisions of the "Law for the Protection of the Citizen from Excess Administrative Requirements and Procedures," as well as promoting its adequate dissemination. Therefore,
They issue the following, DIRECTIVE